Returns Policy

Order Returns & Payment Reversal Policy

❌ Cancellation Policy

Orders may be cancelled before shipment or production begins.

If approved, a full refund will be issued automatically.

Orders that have already been shipped cannot be cancelled.

📦 Return Requirements

Return requests must be submitted within 14 days of delivery.

To be eligible for a return:

• Items must be unused and in original condition
• Original packaging must be included
• Proof of purchase is required

All returns must be approved before being sent back.

💰 Refund Conditions

After the returned item is inspected, refund status will be confirmed.

Approved refunds will be issued to the original payment method.

Processing time may vary depending on the payment provider.

⏱ Refund Delay Support

If you have not received your refund:

• Check your account balance
• Contact your payment provider
• Contact your bank for processing updates

📦 Return Shipping Policy

Return instructions will be provided after approval.

For change-of-mind returns, customers are responsible for return shipping costs.

For defective or incorrect items, return shipping will be covered.